Client Stories

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They’re Not All Idiots After All

By Justin Hayford | December 16, 2008

If you read our recent blog posting, “Idiots Still Run the Show,” you’re up-to-date on the travails of Linda, our client whose Social Security benefits were cut off — and who got the Royal Runaround when she went to her local office (twice!) to try to fix the problem. Well, never let it be said…

Idiots Still Run the Show

By Justin Hayford | December 11, 2008

Ever get the feeling that government bureaucrats make it up as they go along? Here’s a recent case that will confirm those feelings. Our client Linda (not her real name) has been receiving Social Security disability benefits for several years. In 2004 Linda started doing some part-time work. Then in 2007 her health got worse,…

Just When You Thought It Was Safe to Give Blood

By Justin Hayford | December 5, 2008

Here’s an infuriating case we got just this week. Our client — whom I’ll call Leonard — goes to a lab every 3 or 4 months so that his doctor can check his CD4 count and viral load. Last month he met with a new phlebotomist at the lab. The two of them got to…

Why We Work Hard, part 2

By Justin Hayford | October 17, 2008

We work hard because, once in a while, Social Security doesn’t. As you’ll recall from our last post, Ann Fisher headed off to a Social Security hearing this afternoon with Steve, a 29-year-old man with a host of medical problems but scant medical records to document them — a tough case if there ever was…

Why We Work Hard

By Justin Hayford | October 17, 2008

If you’d like a snapshot of the realities our clients face every day — the sort of realities that can make providing legal services a real challenge — consider this story. Steve (not his real name) grew up being shuttled between various foster homes. By the age of 19 he was HIV-positive. He spent the…

Going the Extra Mile … Or 1000

By Justin Hayford | September 17, 2008

We can forgive Council paralegal Steve Barrera if he’s looking a little pooped today. He’s spent the last week or so talking with various officials in the criminal court in Pinellas County, Florida trying to make sure his client’s Social Security won’t be cut off. Why would a criminal court in Florida have anything to…

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