Coronavirus Resources

This page was last updated on September 17, 2020.

For more Cook County resources, click here.

Education & Youth


Status of Courts



Economic Impact Payment

Income Resources

Paid Leave

Social Security Benefits

    • Effective March 17, all Social Security offices only offer phone services. SSA headquarters stated that their 1-800 number is “severely compromised” so continue to call field offices directly. You can find your local office direct number using the Social Security Office Locator. If the number listed is the 1-800 number, contact us for specific field office content.
      • Refer to the Social Security website for detailed COVID-19 Social Security updates.
      • SSA has indicated that COVID-19-related barriers will be considered as “good cause” for missing deadlines and appointments.
      • SSA is still processing disability applications, but applicants can expect delays.
      • Call Illinois Department of Disability Determination Services at 1-800-225-3607 for status of applications pending a disability determination.


Food Access

  • All Chicago families with children are able to pick up free meals outside specific CPS schools from 9:00 a.m. to 1:00 p.m., Monday - Friday, throughout the school closure. Families can pick up 3 days' worth of food per child. This resource is available to ALL families with children age 18 or younger; they do not need to be enrolled in school. Refer to Chicago Public Schools' press release for more information.




Free mental health resources available to all Chicago residents

    • Connect to a NAMI Chicago Helpline mental health counselor by calling 311 or directly at 833-626-4244.
    • Connect to Bright Star Community Outreach's trauma counseling helpline at 833-887-6123.
    • Connect to free teletherapy services at Chicago Department of Public Health Mental Health Centers at 312-747-1020.
    • For after hours support, contact Crisis Text Line which serves anyone, in any type of crisis, 24-hours a day. Text HELLO to 741741 to access a trained crisis counselor.


Housing & Utilities

  • Under the CARES Act, if you’re a tenant in a property with a federally-backed mortgage, all evictions and fees are paused until at least 7/25/20, and even after that, there must be a 30 day written notice before the eviction can be filed. Find out if your address is covered by a federally-backed mortgage.
  • Press Release: The Federal Housing Finance Agency Extends Foreclosure and REO Eviction Moratoriums through December 31, 2020
  • Flowchart: Can I be evicted during the COVID-19 crisis in Cook County? (Spanish)
  • For those experiencing housing issues such as eviction concerns during the COVID-19 emergency, please refer them to Legal Council.
  • The Illinois Housing Development Authority offers an Emergency Rental Assistance Program for renters. Applications are open from August 10 - August 21. Mortgage assistance for homeowners is also available, with applications open on August 24. Find more information at
  • Currently no evictions can be carried out in Illinois. Through an Executive Order made by Gov. Pritzker, "all state, county and local enforcement must cease and owners cannot file for eviction, except where a tenant poses a direct threat to the health and safety of other tenants, an immediate and severe risk to property or a violation of a building code, health ordinance or similar regulation." (source) This applies to all property in Illinois.


HIV & Ryan White

  • CDC: What to Know About HIV and COVID-19
  • ADAP IDPH hotline is down, but you can email questions to
  • IDPH is still processing assessments for Medication and Premium assistance. Apply or check the status of your application online.
  • IDPH is now accepting viral load results taken within 9 months (instead of 6) and MAP/PAP assessments expiring at the end of March are extended for 60 days.
  • Ryan White Part B funds can help with telehealth costs related to status. Talk with your case-manager or AFC.
  • For emergency rental and utility bill assistance, help paying medical bills, or if you need a Ryan White case-manager, contact AFC online or at 312-690-8860.
  • COVID-19 emergency rental assistance (available until February 28, 2021):
    • HIV Resource Coordination Hub: 844-482-4040 
    • Eligibility:
      • Must live in Cook, DeKalb, Grundy, DuPage, Kane, Kendall, McHenry, or Will County
      • Experience of a Covid-19 related financial crisis
      • HIV diagnosis and/or current use of PREP treatment


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Disclaimer: Legal Council for Health Justice does not provide legal advice over the internet. The information on this web site is not legal advice. Legal advice is dependent upon the specific circumstances of each situation and jurisdiction. The information contained on this web site is not guaranteed to be up-to-date and cannot replace the advice of competent legal counsel licensed in your state.

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